Information Collected
We collect various types of information to provide safe and optimal services, including:
- Account Information: Username, email address, phone number, and registration details.
- Device & Browser Information: Technical data including device type, IP address, browser, and access logs.
- Local Payment Information: MYR transaction details through channels like Boost and DuitNow to process deposits and withdrawals.
- Cookies and Tracking Technologies: Collecting site usage data to enhance user experience and for analytics.
- Usage Data: Game history, betting behaviour, and interactions on the 20i site.
Purpose of Data Use
Your information is used for the following purposes:
- Providing, operating, and improving our services.
- Processing financial transactions securely and efficiently.
- Complying with applicable laws and regulations.
- Providing efficient and responsive customer support.
- Conducting marketing activities with your consent.
Cookies & Tracking
20i uses cookies to track user activity, save preferences, and enhance site functionality. Cookies will not be used to collect personal information without consent.
You can manage cookies settings through your browser; however, some features may not function properly if cookies are disabled.
Data Storage & Security
User data is stored on secure servers with the latest encryption protocols. 20i implements physical and electronic security measures to prevent unauthorized access and data breaches.
We regularly review and update security measures to protect your privacy.
Information Sharing with Third Parties
20i does not sell your personal information. Sharing is only with trusted third parties for transaction processing, technical support, or legal compliance.
All third parties are bound by strict confidentiality agreements and are required to comply with our data protection policies.
User Rights
Access & Correction
You have the right to access the personal data we hold about you and to request corrections if there are errors.
Data Deletion
You may request deletion of your data, subject to legal and platform operational requirements.
For any requests, please contact our customer support team.
Policy Changes & Contact Information
This Privacy Policy may be updated from time to time. Changes will be clearly posted on this page. Continued use of the platform after updates indicates acceptance of the revised policy.
For privacy policy inquiries, please contact us at [email protected].